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Privacy Policy

The Intake House LLC ("we", "us") · Effective November 12, 2026

1. What we collect

When you use our free case review, we collect what you type: your name, phone number, email, and your answers about the accident, your injuries, medical care, and whether you already have a lawyer.

We also collect which ad or link brought you here, and basic device information used to keep the form safe from bots.

If you send us photos, videos or papers about your case, such as accident photos, a police report or medical papers, we collect those too.

2. How we use it

To review your possible case, contact you by phone, text or email, and schedule a call.

To measure and improve our advertising.

3. Text messages (SMS)

If you agree to receive text messages, we use your phone number only to send messages about your case review.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent are excluded from every sharing category in this policy and will not be shared with any third party, except service providers who deliver our messages (our messaging platform and carriers), only to deliver them.

Reply STOP to any message to opt out. Reply HELP for help.

4. Who we share with

Service providers who help us run our intake, only as needed to serve you: our customer records and scheduling system, our messaging tools, our file storage, our website host and security tools, and the intake team that calls you for us.

Meta (Facebook and Instagram): when you submit the form, and, if you agree on the form or in your agreement with us, as your case review moves forward, we tell Meta so we can measure our ads. Contact details sent to Meta are coded (hashed) first, and we never send details about your accident or injuries. Meta can match these details to your Meta account.

We never share your mobile number for anyone else's marketing.

If you agree on the form or in your agreement with us, we send Meta a coded version to measure our ads.

Booking calendar: if you pick a time, your name, phone number and email fill in the calendar for you.

We may also share information if the law requires it.

Apart from the coded mobile number above, this section does not apply to mobile numbers or SMS consent, which are covered in section 3.

5. Bot protection

This page uses Cloudflare Turnstile to block automated spam.

Turnstile may collect device and browser information for that purpose. See Cloudflare's Turnstile Privacy Addendum.

6. Cookies and tracking

We may use cookies, pixels and similar tracking tools to see which ads bring visitors to this page.

Ad and analytics companies, including Meta, may use these tools to collect information from this page and other websites, to measure ads and show you ads.

Our booking calendar may use cookies needed to book your call.

You can block cookies in your web browser.

To opt out of ads based on your online activity, visit aboutads.info/choices, or change the ad settings in the apps you use, such as Facebook or Instagram.

7. How long we keep it

A backup copy of your answers is kept for up to 30 days so nothing is lost if our systems have a problem, then deleted.

Your case review record is kept in our customer records system as long as needed to serve you and as the law requires.

Files you add but never send are deleted. Files you send are kept as long as needed to serve you and as the law requires.

8. How we protect it

We use reasonable safeguards and limit access to people who need it to do their job.

9. Your choices

You can ask us to update or delete your information, or stop contacting you, at any time.

Email Info@TheIntakeHouse.com or call (404) 528-1467.

10. Please note

Sending your answers or files does not make you our client. Please don't send anything confidential through this form.

11. Changes

We may update this policy. The effective date above shows the latest version.

12. Contact

The Intake House LLC · Info@TheIntakeHouse.com · (404) 528-1467